PRIVACY POLICY
This Personal Data Privacy Policy (hereinafter - the Privacy Policy) applies to all information that the Online Store "Balifornia Travel",
located at the domain name balifornia-travel.com, may obtain about the User while the User uses the Online Store website, and the Online Store's programs and products.
1. DEFINITIONS
1.1 The following terms are used in this Privacy Policy:
1.1.1. "Online Store Site Administration (hereinafter - the Site Administration)" - authorized staff members responsible for managing the website, acting on behalf of PT BALIFORNIA TRAVEL CONSULTING, who organize and/or carry out the processing of personal data, and who also determine the purposes of personal data processing, the composition of the personal data to be processed, and the actions (operations) performed with personal data.
1.1.2. "Personal data" - any information relating to a directly or indirectly identified or identifiable natural person (the personal data subject).
1.1.3. "Personal data processing" - any action (operation) or set of actions (operations) performed with personal data, with or without the use of automation tools, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), retrieval, use, transfer (dissemination, provision, access), anonymization, blocking, deletion and destruction of personal data.
1.1.4. "Confidentiality of personal data" - a requirement, mandatory for the Operator or any other person who has gained access to personal data, not to disclose such data without the consent of the personal data subject or another lawful basis.
1.1.5. "User of the Online Store website (hereinafter the "User")" - a person who has access to the Site via the Internet and uses the Online Store website.
1.1.6. "Cookies" - a small piece of data sent by a web server and stored on the user's computer, which the web client or web browser sends back to the web server in an HTTP request each time it tries to open a page of the corresponding site.
1.1.7. "IP address" - a unique network address of a node in a computer network built on the IP protocol.
2. GENERAL PROVISIONS
2.1. The User's use of the Online Store website means acceptance of this Privacy Policy and of the terms of processing of the User's personal data.
2.2. If the User does not agree with the terms of the Privacy Policy, the User must stop using the Online Store website.
2.3. This Privacy Policy applies only to the Online Store website "Balifornia Travel". The Online Store does not control and is not responsible for third-party websites to which the User may navigate via links available on the Online Store website.
2.4. The Site Administration does not verify the accuracy of the personal data provided by the User of the Online Store website.
3. SUBJECT OF THE PRIVACY POLICY
3.1. This Privacy Policy sets out the obligations of the Online Store Site Administration not to disclose, and to ensure the protection of the confidentiality of, the personal data that the User provides at the request of the Site Administration when registering on the online store website or when placing an order to purchase a Service.
3.2. The personal data permitted for processing under this Privacy Policy are provided by the User by completing a form on the online store Site "Balifornia Travel" and include the following information:
3.2.1. the User's surname, first name and patronymic;
3.2.2. the User's contact telephone number;
3.2.3. the User's e-mail
3.3. The Online Store protects the Data that is transmitted automatically when advertising blocks are viewed and when pages with the system's statistics script ("pixel") installed are visited:
· IP address;
· information from cookies;
· information about the browser (or other program used to access the ad display);
· access time;
· the address of the page on which the advertising block is located;
· referrer (the address of the previous page).
3.3.1. The Online Store collects statistics on the IP addresses of its visitors. This information is used to identify and resolve technical problems and to monitor the legitimacy of the financial payments made.
3.3.2. The Yandex.Metrica service is used on the Site to collect visit statistics. The service collects anonymized data about visits: IP address, data from cookie files, information about the browser and device, the source of the visit, pages viewed and actions on them. This data is processed and stored on the territory of the Russian Federation.
3.3.3. Cookie files are small text files saved in the User's browser. The Site uses them for the correct operation of its functions and to collect visit statistics. By continuing to use the Site, the User agrees to the use of cookie files. The User may disable them in the browser settings; however, some functions of the Site may not work properly.
3.3.4. Analytics services that transfer Users' data outside the Russian Federation are not used on the Site.
3.4. Any other personal information not specified above (purchase history, browsers and operating systems used, etc.) shall be securely stored and not disclosed, except in the cases provided for in clauses 5.2 and 5.3 of this Privacy Policy.
4. PURPOSES OF COLLECTING THE USER'S PERSONAL INFORMATION
4.1. The Online Store Site Administration may use the User's personal data for the purposes of:
4.1.1. Identifying the User who completed the form on the Online Store website "Balifornia Travel" to order a service.
4.1.2. Providing the User with access to personalized resources of the Online Store website.
4.1.3. Establishing feedback with the User, including sending notifications and requests relating to the use of the Online Store website and the provision of services, and processing the User's inquiries and applications.
4.1.4. Confirming the accuracy and completeness of the personal data provided by the User.
4.1.5. Providing the User with effective customer and technical support in the event of problems related to the use of the Online Store website.
4.1.6. Providing the User, with the User's consent, with service updates, special offers, pricing information, newsletters and other information on behalf of the Online Store or on behalf of the Online Store's partners.
4.1.7. Carrying out advertising activities with the User's consent.
4.1.8. Providing the User with access to the websites or services of the Online Store's partners in order to receive products, updates and services.
5. METHODS AND PERIODS OF PROCESSING PERSONAL INFORMATION
5.1. The User's personal data is processed without a time limit, by any lawful means, including in personal data information systems, with or without the use of automation tools.
5.2. The User agrees that the Site Administration has the right to transfer personal data to third parties, in particular courier services, postal organizations and telecommunications operators, solely for the purpose of fulfilling the User's order placed on the Online Store website "Balifornia Travel", including the delivery of documents.
5.3. The User's personal data may be transferred to the authorized public authorities of the Republic of Indonesia only on the grounds and in the manner established by the legislation of the Republic of Indonesia.
5.4. In the event of loss or disclosure of personal data, the Site Administration shall inform the User of the loss or disclosure.
5.5. The Site Administration takes the necessary organizational and technical measures to protect the User's personal information from unlawful or accidental access, destruction, modification, blocking, copying, dissemination, and from other unlawful actions by third parties.
5.6. The Site Administration, together with the User, takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User's personal data.
6. OBLIGATIONS OF THE PARTIES
6.1. The User shall:
6.1.1. Provide the personal data information required to use the online store Site.
6.1.2. Update and supplement the personal data information provided if that information changes.
6.2. The Site Administration shall:
6.2.1. Use the information received solely for the purposes specified in clause 4 of this Privacy Policy.
6.2.2. Keep the confidential information secret and not disclose it without the User's prior written permission, and not sell, exchange, publish or otherwise disclose the User's personal data provided, except as specified in clauses 5.2 and 5.3 of this Privacy Policy.
6.2.3. Take precautions to protect the confidentiality of the User's personal data in accordance with the procedure normally used to protect this type of information in existing business practice.
6.2.4. Block the personal data relating to the relevant User from the moment of the request or inquiry of the User, the User's legal representative, or the authorized body for the protection of the rights of personal data subjects, for the period of verification, if inaccurate personal data or unlawful actions are identified.
7. LIABILITY OF THE PARTIES
7.1. The Site Administration, if it fails to fulfill its obligations, is liable for losses incurred by the User in connection with the unlawful use of personal data, in accordance with the legislation of the Republic of Indonesia, except in the cases provided for in clauses 5.2, 5.3 and 7.2 of this Privacy Policy.
7.2. In the event of loss or disclosure of Confidential Information, the Site Administration is not liable if the confidential information:
7.2.1. Became public knowledge before its loss or disclosure.
7.2.2. Was received from a third party before it was received by the Site Administration.
7.2.3. Was disclosed with the User's consent.
8. DISPUTE RESOLUTION
8.1. Before filing a lawsuit in disputes arising from the relationship between the User of the Online Store website and the Site Administration, it is mandatory to submit a claim (a written proposal for voluntary settlement of the dispute).
8.2. The recipient of the claim shall, within 30 calendar days from the date of receipt of the claim, notify the claimant in writing of the results of its review.
8.3. If no agreement is reached, the dispute shall be referred to a court in accordance with the applicable legislation of the Republic of Indonesia.
8.4. This Privacy Policy and the relationship between the User and the Site Administration are governed by the applicable legislation of the Republic of Indonesia.
9. ADDITIONAL TERMS
9.1. The Site Administration has the right to amend this Privacy Policy without the User's consent.
9.2. The new Privacy Policy takes effect from the moment it is posted on the online store Site, unless the new version of the Privacy Policy provides otherwise.
9.3. All suggestions or questions regarding this Privacy Policy should be sent using the "Message us on WhatsApp" option on the "Balifornia Travel" website.
9.4. The current Privacy Policy is posted on the page at www.balifornia-travel.com
Updated "30" October 2023
located at the domain name balifornia-travel.com, may obtain about the User while the User uses the Online Store website, and the Online Store's programs and products.
1. DEFINITIONS
1.1 The following terms are used in this Privacy Policy:
1.1.1. "Online Store Site Administration (hereinafter - the Site Administration)" - authorized staff members responsible for managing the website, acting on behalf of PT BALIFORNIA TRAVEL CONSULTING, who organize and/or carry out the processing of personal data, and who also determine the purposes of personal data processing, the composition of the personal data to be processed, and the actions (operations) performed with personal data.
1.1.2. "Personal data" - any information relating to a directly or indirectly identified or identifiable natural person (the personal data subject).
1.1.3. "Personal data processing" - any action (operation) or set of actions (operations) performed with personal data, with or without the use of automation tools, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), retrieval, use, transfer (dissemination, provision, access), anonymization, blocking, deletion and destruction of personal data.
1.1.4. "Confidentiality of personal data" - a requirement, mandatory for the Operator or any other person who has gained access to personal data, not to disclose such data without the consent of the personal data subject or another lawful basis.
1.1.5. "User of the Online Store website (hereinafter the "User")" - a person who has access to the Site via the Internet and uses the Online Store website.
1.1.6. "Cookies" - a small piece of data sent by a web server and stored on the user's computer, which the web client or web browser sends back to the web server in an HTTP request each time it tries to open a page of the corresponding site.
1.1.7. "IP address" - a unique network address of a node in a computer network built on the IP protocol.
2. GENERAL PROVISIONS
2.1. The User's use of the Online Store website means acceptance of this Privacy Policy and of the terms of processing of the User's personal data.
2.2. If the User does not agree with the terms of the Privacy Policy, the User must stop using the Online Store website.
2.3. This Privacy Policy applies only to the Online Store website "Balifornia Travel". The Online Store does not control and is not responsible for third-party websites to which the User may navigate via links available on the Online Store website.
2.4. The Site Administration does not verify the accuracy of the personal data provided by the User of the Online Store website.
3. SUBJECT OF THE PRIVACY POLICY
3.1. This Privacy Policy sets out the obligations of the Online Store Site Administration not to disclose, and to ensure the protection of the confidentiality of, the personal data that the User provides at the request of the Site Administration when registering on the online store website or when placing an order to purchase a Service.
3.2. The personal data permitted for processing under this Privacy Policy are provided by the User by completing a form on the online store Site "Balifornia Travel" and include the following information:
3.2.1. the User's surname, first name and patronymic;
3.2.2. the User's contact telephone number;
3.2.3. the User's e-mail
3.3. The Online Store protects the Data that is transmitted automatically when advertising blocks are viewed and when pages with the system's statistics script ("pixel") installed are visited:
· IP address;
· information from cookies;
· information about the browser (or other program used to access the ad display);
· access time;
· the address of the page on which the advertising block is located;
· referrer (the address of the previous page).
3.3.1. The Online Store collects statistics on the IP addresses of its visitors. This information is used to identify and resolve technical problems and to monitor the legitimacy of the financial payments made.
3.3.2. The Yandex.Metrica service is used on the Site to collect visit statistics. The service collects anonymized data about visits: IP address, data from cookie files, information about the browser and device, the source of the visit, pages viewed and actions on them. This data is processed and stored on the territory of the Russian Federation.
3.3.3. Cookie files are small text files saved in the User's browser. The Site uses them for the correct operation of its functions and to collect visit statistics. By continuing to use the Site, the User agrees to the use of cookie files. The User may disable them in the browser settings; however, some functions of the Site may not work properly.
3.3.4. Analytics services that transfer Users' data outside the Russian Federation are not used on the Site.
3.4. Any other personal information not specified above (purchase history, browsers and operating systems used, etc.) shall be securely stored and not disclosed, except in the cases provided for in clauses 5.2 and 5.3 of this Privacy Policy.
4. PURPOSES OF COLLECTING THE USER'S PERSONAL INFORMATION
4.1. The Online Store Site Administration may use the User's personal data for the purposes of:
4.1.1. Identifying the User who completed the form on the Online Store website "Balifornia Travel" to order a service.
4.1.2. Providing the User with access to personalized resources of the Online Store website.
4.1.3. Establishing feedback with the User, including sending notifications and requests relating to the use of the Online Store website and the provision of services, and processing the User's inquiries and applications.
4.1.4. Confirming the accuracy and completeness of the personal data provided by the User.
4.1.5. Providing the User with effective customer and technical support in the event of problems related to the use of the Online Store website.
4.1.6. Providing the User, with the User's consent, with service updates, special offers, pricing information, newsletters and other information on behalf of the Online Store or on behalf of the Online Store's partners.
4.1.7. Carrying out advertising activities with the User's consent.
4.1.8. Providing the User with access to the websites or services of the Online Store's partners in order to receive products, updates and services.
5. METHODS AND PERIODS OF PROCESSING PERSONAL INFORMATION
5.1. The User's personal data is processed without a time limit, by any lawful means, including in personal data information systems, with or without the use of automation tools.
5.2. The User agrees that the Site Administration has the right to transfer personal data to third parties, in particular courier services, postal organizations and telecommunications operators, solely for the purpose of fulfilling the User's order placed on the Online Store website "Balifornia Travel", including the delivery of documents.
5.3. The User's personal data may be transferred to the authorized public authorities of the Republic of Indonesia only on the grounds and in the manner established by the legislation of the Republic of Indonesia.
5.4. In the event of loss or disclosure of personal data, the Site Administration shall inform the User of the loss or disclosure.
5.5. The Site Administration takes the necessary organizational and technical measures to protect the User's personal information from unlawful or accidental access, destruction, modification, blocking, copying, dissemination, and from other unlawful actions by third parties.
5.6. The Site Administration, together with the User, takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User's personal data.
6. OBLIGATIONS OF THE PARTIES
6.1. The User shall:
6.1.1. Provide the personal data information required to use the online store Site.
6.1.2. Update and supplement the personal data information provided if that information changes.
6.2. The Site Administration shall:
6.2.1. Use the information received solely for the purposes specified in clause 4 of this Privacy Policy.
6.2.2. Keep the confidential information secret and not disclose it without the User's prior written permission, and not sell, exchange, publish or otherwise disclose the User's personal data provided, except as specified in clauses 5.2 and 5.3 of this Privacy Policy.
6.2.3. Take precautions to protect the confidentiality of the User's personal data in accordance with the procedure normally used to protect this type of information in existing business practice.
6.2.4. Block the personal data relating to the relevant User from the moment of the request or inquiry of the User, the User's legal representative, or the authorized body for the protection of the rights of personal data subjects, for the period of verification, if inaccurate personal data or unlawful actions are identified.
7. LIABILITY OF THE PARTIES
7.1. The Site Administration, if it fails to fulfill its obligations, is liable for losses incurred by the User in connection with the unlawful use of personal data, in accordance with the legislation of the Republic of Indonesia, except in the cases provided for in clauses 5.2, 5.3 and 7.2 of this Privacy Policy.
7.2. In the event of loss or disclosure of Confidential Information, the Site Administration is not liable if the confidential information:
7.2.1. Became public knowledge before its loss or disclosure.
7.2.2. Was received from a third party before it was received by the Site Administration.
7.2.3. Was disclosed with the User's consent.
8. DISPUTE RESOLUTION
8.1. Before filing a lawsuit in disputes arising from the relationship between the User of the Online Store website and the Site Administration, it is mandatory to submit a claim (a written proposal for voluntary settlement of the dispute).
8.2. The recipient of the claim shall, within 30 calendar days from the date of receipt of the claim, notify the claimant in writing of the results of its review.
8.3. If no agreement is reached, the dispute shall be referred to a court in accordance with the applicable legislation of the Republic of Indonesia.
8.4. This Privacy Policy and the relationship between the User and the Site Administration are governed by the applicable legislation of the Republic of Indonesia.
9. ADDITIONAL TERMS
9.1. The Site Administration has the right to amend this Privacy Policy without the User's consent.
9.2. The new Privacy Policy takes effect from the moment it is posted on the online store Site, unless the new version of the Privacy Policy provides otherwise.
9.3. All suggestions or questions regarding this Privacy Policy should be sent using the "Message us on WhatsApp" option on the "Balifornia Travel" website.
9.4. The current Privacy Policy is posted on the page at www.balifornia-travel.com
Updated "30" October 2023
October 1, 2023